Australian Aviation – Operating Model Design
Role: Operating Model SMETimeline: RecentCategory: Operating Model
Operating ModelITSMFinOps
Overview
In close collaboration with senior business leadership, co-designed and implemented a financial & technical operating model for a new greenfield enterprise digital services platform, using ITSM & FinOps best practices. Facilitated multiple workshops and interviewed multiple technology stakeholders.
Key Achievements
- Collaborated with senior business leadership on model design
- Applied ITSM & FinOps best practices
- Facilitated multiple workshops with technology stakeholders